Critter Card BackerKit Survey Updates!
almost 4 years ago
– Thu, May 19, 2022 at 02:38:30 PM
Hello Everyone!
The BackerKit Pledge Manager will be going out starting today! This is the exclusive store for BACKERS ONLY, where you will specify your reward, input your address, pay your taxes, and be able to purchase any extra games or add-ons.
How BackerKit Works:
The Pledge Manager consists of two parts: a survey and the add-on store. The survey will help us better fulfill your order. It also helps us get to know what you want to see from us in the future. The second part is the Add-On store where you will be able to add multiple copies, more booster packs, or art prints!
The Pledge Manager Survey will be sent out on a rolling basis to prevent any technical glitches. The system begins by sending to a random 5% of backers as a test.
It will be sent to the same email address used to log in to Kickstarter when your pledge was placed. If you have any questions or issues, please reach out to our team via comments or send an email to [email protected].
BackerKit FAQ's
While the BackerKit customer care team is here to answer any questions, here are a few that we can tackle right away:
1) Will I be able to change my address over the summer? YES! We will notify you before shipping addresses are locked in. We are aiming to ship everything out by October 2022.
2) Can I upgrade my pledge level in BackerKit? YES! You will have the opportunity to upgrade, but not downgrade.
Local Pickup
If you would like to pick up your order in Hamilton, Ontario, select "Local Pickup" under the "Select your country for shipping" drop-down menu. Once you order is in, we will contact you to set up pick-up times.
In Closing
If you should run into any issues or have any questions, again, please reach out! As the Pledge Manager Survey rolls out, feel free to ask us questions in the comments. Thank you for supporting our game. We can't wait for you to get your copy of Critter Cards.
All the Best,
Michael